Privacy policy

Privacy Policy

Last updated: August 22, 2026

ZEROU respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order details
  • Payment-related information
  • Information you voluntarily provide when contacting us

We may also automatically collect certain technical information when you browse our website, such as your device type, browser, IP address, and information about how you interact with our website.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Deliver your purchases
  • Contact you regarding your order
  • Provide customer support
  • Process refunds or replacements
  • Improve our website and products
  • Prevent fraud or misuse
  • Maintain business and transaction records
  • Send marketing communications where permitted and where you have provided appropriate consent

Payment Information

Payments may be processed through third-party payment providers. ZEROU does not intentionally store complete payment card details on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Sharing Your Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Delivery and courier companies
  • Payment service providers
  • Website and e-commerce service providers
  • Technology and analytics providers
  • Other service providers necessary to fulfill your order

We do not sell your personal information as a product.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide a better shopping experience.

You can control or disable cookies through your browser settings, although doing so may affect certain website features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact us if you wish to:

  • Ask about personal information we hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Request deletion of information where legally applicable

Some information may need to be retained for legal, accounting, fraud-prevention, or business-record purposes.

Third-Party Services

Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their own policies, and ZEROU is not responsible for the privacy practices of independent third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions regarding this Privacy Policy, contact:

ZEROU
Email: hellozerouofficial@gmail.com
Whatsapp:0323-0610610